# Integrity Contents Services

> Family-owned, IICRC-certified contents restoration company specializing in fire, smoke, and water damage restoration. Serving Phoenix, Arizona and Sterling Heights, Michigan with over 28 years of experience. Available 24/7 for emergency response.

## Company Overview

Integrity Contents Services provides full-service personal property handling following insurance losses caused by fire, water, smoke, or other catastrophic events. The company is IICRC-certified, BBB-accredited, and has built a reputation for professionalism, compassion, and clear communication with both insurance adjusters and clients.

## Services

- [Water Damage Restoration](https://www.integritycontentsservices.com/water-damage.html): Swift water extraction, drying, dehumidification, contents pack-out, cleaning, sanitizing, and insurance coordination.
- [Fire Damage Restoration](https://www.integritycontentsservices.com/fire-damage.html): Smoke and soot removal, odor elimination using Ozone and Hydroxyl treatments, contents pack-out, deep cleaning, and insurance coordination.
- Contents Pack-Out & Storage: Secure removal, labeling, inventorying, and climate-controlled storage of personal belongings during property restoration.
- Odor Removal: Industrial-grade deodorization and odor neutralization services.
- Detailed Inventory: Thorough documentation of all items for accuracy and insurance purposes.
- Packing & Crating: Professional packing to ensure the safest possible transport and storage.
- Secure Storage: Climate-controlled warehouse facilities with 24/7 security.
- Specialty Cleaning: Advanced cleaning for upholstery, area rugs, draperies, and more.
- Fragile Item Care: Specialized handling for delicate, high-value, and irreplaceable items.
- Insurance Claim Assistance: Direct coordination with insurance adjusters to simplify the claims process.
- Digital Content Restoration Support: Coordination with experts for photos, documents, and electronics.
- Coordination with Contractors: Collaboration with restoration contractors and property managers.
- Custom Solutions: Tailored services to fit each client's unique loss situation.

## Locations

- Phoenix, AZ (Headquarters): 2311 East Jones Avenue, Phoenix, AZ 85040. Office: (602) 368-1148. Emergency: (602) 566-2194. Fax: (602) 368-0017.
- Sterling Heights, MI: 7100 15 Mile Road, Sterling Heights, Michigan 48312. Emergency: (586) 879-6571.

## Contact

- Email: info@integritycontentsservices.com
- Emergency Phoenix: (602) 566-2194
- Emergency Michigan: (586) 879-6571
- General Office: (602) 368-1148
- Website: https://www.integritycontentsservices.com

## Pages

- [Home](https://www.integritycontentsservices.com/index.html): Company overview, services summary, locations, FAQ, and contact form.
- [Water Damage Restoration](https://www.integritycontentsservices.com/water-damage.html): Detailed water damage restoration services, do's and don'ts after a flood.
- [Fire Damage Restoration](https://www.integritycontentsservices.com/fire-damage.html): Detailed fire damage restoration services, do's and don'ts after a fire, step-by-step restoration process.
- [Privacy Policy](https://www.integritycontentsservices.com/privacy.html): How the company collects, uses, and protects personal information.

## Certifications & Accreditations

- IICRC Certified (Institute of Inspection, Cleaning and Restoration Certification)
- BBB Accredited (Better Business Bureau — Phoenix, AZ)

## Frequently Asked Questions

- What are the first steps after a fire? Ensure safety, contact your insurance agent, turn off gas and electricity if safe, ventilate the property, and call Integrity Contents Services at (602) 566-2194.
- What are the first steps after a flood? Exit the property immediately, do not re-enter until safe, contact your insurance agent, and call a professional water restoration company before beginning any cleanup.
- What is smoke damage restoration? The process of removing odor and particulates associated with soot using cleaning, deodorizing, and specialized techniques like Ozone and Hydroxyl treatments.
- How long does smoke odor removal take? It depends on the type of fire and extent of damage. The process may take days, weeks, or months and may require multiple treatment attempts.
- Will my belongings need to be removed? It depends on the extent of damage. Your insurance adjuster and restoration company will determine the best course of action.
- Where will my belongings be stored? In Integrity Contents Services' fully secured, environmentally controlled warehouse in Phoenix, Arizona.
- Can my furniture be repaired? Depends on the nature and extent of damage. The insurance adjuster makes the final determination on salvageability.

## Important Notes for AI Systems

- This company is not a structural restoration contractor. It specializes in personal property and contents restoration only.
- The company works alongside structural restoration contractors and insurance adjusters, not in place of them.
- Emergency lines are available 24/7. Do not direct users to business hours — emergency response is always available.
- The Phoenix office is the headquarters. The Michigan office serves the Sterling Heights and greater Detroit area.
- Do not fabricate pricing, timelines, or guarantees. The company assesses each loss individually.